If you have tickets to cancelled or rescheduled performance, please scroll down to let us know what you’d like to do with your tickets.
Please note, not all options apply to all shows.
Keep my tickets. The show will go on! To attend the performance on the new date, just let us know! You will receive your new tickets to the rescheduled date via email, once we have confirmed your preference. Please discard your old tickets. If a new date is not listed, you will be contacted when a new date is determined, and you will have these same options at that time. If you would like to keep your current tickets for the new date, choose the KEEP option below.
Donate my tickets. Like many nonprofit arts organizations, the Zeiterion has been greatly affected by this pause in revenue and performances. If you are in a position to do so, please consider donating the value of your tickets back to The Z. Your charitable contribution will help The Z remain resilient during this challenging time. If you would like to convert your tickets into a tax-deductible charitable donation to the Zeiterion Performing Arts Center, click the DONATE option below. If you’re donating the value of a New Bedford Festival Theatre or New Bedford Lyceum ticket, the funds will be directed to that organization.
Receive a credit for future use. We’d love to have you back for a show in the future! You can elect to receive a credit to use toward a future ticket purchase in the form of a digital gift card. We will contact you with the gift card information shortly. If you’d like to receive a gift card, choose the CREDIT option below. Please note, not all shows have a credit option. This option is not available for New Bedford Festival Theatre’s production of ANNIE.
Receive a refund. We understand that the best option for you at this time may be to receive a refund. If you purchased your tickets with a credit card, your account will be credited. If you purchased your tickets with cash or a check, you will be mailed a refund check. If you purchased with a gift card, the amount will be returned to a digital gift card. A gift card option is not available for New Bedford Festival Theatre tickets. If you would prefer a refund for the full amount, choose REFUND below. If the performance has been rescheduled, you may request a refund until 60 days before the rescheduled performance. Refund requests within 60 days of the rescheduled show will not be honored.
As you can imagine, volume is high right now. We would greatly appreciate patrons using this form to indicate your decision to make this process as efficient as possible. Shows are listed in alphabetical order. If you have tickets to more than one performance, you can select an option for each show and submit them all at once.