Tickets ordered after December 16 may not arrive in time for holiday gift giving. You can always pick up your tickets during our expanded holiday hours: Dec 16: 10:00-7:00; Closed Dec 17; Dec 18-23: 10:00–9:00; Christmas Eve 10:00-1:00! 508-994-2900



  1. How can I join the theatre’s email list to be notified when shows are announced?
  2. How frequently will you email me?
  3. Will my private and personal information be safe from third parties?
  4. How do I become a member of The Zeiterion Theatre?
  5. How can I give a donation to the theatre?
  6. How can I become an usher volunteer?
  7. Is the theater available to rent for a show or function?


  1. How can I purchase a ticket?
  2. Do you sell gift certificates?
  3. What about others websites that have your tickets for sale, should they be trusted?
  4. Where can I see a seating chart of the theatre?
  5. How many rows are in the theatre and what are the seats like?
  6. Am I eligible for discounted tickets?
  7. What does “will call” mean?
  8. My tickets are for seats 2 and 4 – are those seated together?
  9. Does my child/infant need a ticket?
  10. How can I purchase tickets for accessible seating?
  11. Why am I asked to pay a processing and/or convenience fee?
  12. Can I print my show tickets from home?
  13. I lost my tickets! What do I do?
  14. If I have tickets I can’t use, can I get a refund?
  15. Can I exchange my tickets to a different performance?
  16. What if the theater has to cancel a show?
  17. Does the Zeiterion have a foul weather policy?


  1. How do I get to the theatre, and where can I park?
  2. How early should I arrive for a show?
  3. Does the theatre have a dress code?
  4. Is there a coat check at the theatre?
  5. Will I be able to purchase food and drinks in the lobby?
  6. Will I be able to buy a CD or merchandise from the show?
  7. Can I bring my camera?
  8. Is The Z accessible?
  9. Can I bring my cell phone in case of an emergency?
  10. Can I use my cell phone to text or tweet during a show?
  11. What can I do if someone seated near me is loud or interfering with my enjoyment of the show?
  12. Does the theater have first aid in case of an emergency?
  13. I left a personal item at the theater; will I ever see it again?
  14. Is there an ATM at the theater?
  15. Where can I go for help when at the theater?